Frequently Asked Questions
The Carrier's service
Fleet declaration
- You want to declare a manage fleet using your owned fleets (you must indicate their use rate in tons.kilometers).
- You want to declare subcontracting. You must then request your subcontractors to declare their owned fleet. In your managed fleet, you can declare more than one subcontractors and indicate theur use rate in tons.kilometers for each fleet.
Once your declaration has been registered, you will no longer be able to modify it.
- Your declaration has the status validated? you can update your declaration. Simply click on the magnifying glass of the declaration to be updated, then click on Update at the bottom of the screen.
- Your declaration has the status registered? you must import your supporting documents from the My Documents page and your declaration must be validated by TK'Blue so that you can update it.
The mode of transport "Interurban Road" includes road transport activities linking several cities together. It corresponds to long distance delivery, mainly on highways.
The mode of transport "Urban Road" includes road transport activities within the city limits (including the close periphery). It corresponds to activities of dedicated urban distribution (milk runs).
By clicking on the magnifying glass, you open your declaration. At the page bottom, click on View.
Your declaration is opened in PDF format in a new tab. You can then download or print it.
Do not make a new declaration. You must just send an email to the TK'Blue team at: labellisation@tkblueagency.com indicating the name of your fleet and the data to be modified. Once the modification done, you will receive an email.
Beware: you will need to print again and sign your declaration, and then upload it in the Menu Documents.
Once your declaration is saved, you can no longer modify it, but you can update it to show your actual fleet.
You just need to click on the magnifying glass, and your declaration appears. At the page bottom, click on update. You can then modify the concerned data.
Beware: your decaration cannot be update before a 30-days period from the declaration date.
Your clients' transport operations are analyzed using your fleets. Therefore, it is not possible to delete them if they are already in use in your clients' flows.
To check weither or not your fleet is already used, go to Partners > My clients' flows.
It is not used? you can then contact the TK'Blue team by email, stating the fleet to be deleted at labellisation@tkblueagency.com. You will receive an email once it is done.
It is already used? contact the TK'Blue team to find the most suitable solution.
You have to return in your declaration (Carrier Service>My TK'T Declarations) then click on the magnifying glass alongside the declaration concerned, when it is validated.
Then, you have just to click on the blue logo at the bottom right corner of the window who shows your TK'T index.
You can eventually print a picture of your TK'T index in order to include it in your documents, or print it so as to display it on your trucks.
The automatic combining of a GHG index to your TK'Blue fleet allos the calculation of your clients' eco-responsible performances.
- If you have already calculated a level 3 GHG index for this fleet category, it will then be used.
- If you have calaulated a level 2 GHG index and no level 3 GHG index for this fleet category, then your level 2 index will be used.
- If you haven't calculated any GHG index, a level 1 index (national average given by ADEME) will be used.
The TK'T indexes
Make sure to click on Carrier Service > My TK'T indexes, then click on the pencil. You can now edit the name you gave to your index.
By clicking on "Improve this index", an analysis of your fleet can be viewed to compare your index to the performances of other fleets from labelled carriers, within the same fleet category and the same mode of transport.
A detailed analysis by labelling criteria is also available once your declaration has been validated (you have imported all the required supporting documents and they have been verified by the TK'Blue team). You can then comparer each answer to those of the labelled carriers and identify the levers of improvement, as well as the impact of an action on your TK'T and GHG index.
You must return to your declaration (Carrier Service > My TK'T declarations), then click on the magnifying glass next to the declaration concerned, once it has been validated.
Make sure to click on the small blue logo at the bottom right of your TK'T index.
Then you will be able to print a picture of your TK'T index to integrate it into your documents, or print it in order to display it on your trucks.
To update your TK'T index, you must open the corresponding declaration by clicking on its magnifying glass (Menu Carriers Services > My TK'T declarations). Then you click on "Update" at the bottom of the page.
The CO2 service
The GHG declarations
We recommend to make one declaration of level 3 at least for each TK'Blue flow.
Thus, you can automatically provide to your clients an accurate GHG information which exactly match the means of transport of each TK'Blue declaration.
The GHG declarations are made on the TK'Blue site allow to calculate your GHG emissions and divide into the TK in order to apply it to all or some flows of your clients.
The level 4 of GHG information forsee to provide to his client and for each flow, the accurate GHG emissions of this flow, based on the real data of the energy consumption, of the tonnage transported and the distances travelled. Thus, it is not necessary to divide the GHG emissions by the TK.
On the flip side, you have to fill in your GHG emissions for each flow in the page "My partnerships" > "My clients' flows".
We recommend to use data which are related to the frequency you chose for your declaration.
Thus, we recommand to use data from the last year for an annual declaration, from the last semester for a semi-annual declaration...
Si votre déclaration a le statut en cours : vous pouvez encore la modifier en appuyant sur le crayon.
Si votre déclaration a le statut en attente de documents : vous ne pouvez pas la modifier tant que vous n’avez pas fourni les documents requis.
Si votre déclaration a le statut validée : vous pouvez la modifier en cliquant sur la loupe et en cliquant sur « Actualiser » en bas de la page.
If your managed fleet is only based on certains of your personnal fleets, you can combine it with a GHG index of level 1, 2 or 3.
If your managed fleet is based on owned fleets and at least 1 of these is owned by an other carrier, you can just combine it with an index of level 1.
However, you can combine a GHG index of level 2 or 3 with each of your fleet, and if your carrier has calculated his GHG index, this index will be used, regardless of its level.
Thus, we recommend you to remind to your carriers to make their GHG declaration.
The GHG indexes
The field "description" allows to remind you what kind of means of transport is concerned with.
This field is empty for the GHG indexes of level 2, because they concern several types of means of transport.
When you make a declaration of level 3, you get as much GHG indexes of level 3 as means of transport declared.
In order to facilitate your calculations, we provide you also a GHG index of level 2 which represents the global GHG emissions of all the types of means of transport you declared.
Combine CO2-GHG indexes with TK'Blue fleets
The combinig of one GHG index or more with a TK'Blue fleet simplfy the transmission process of GHG information to your clients and allows more accurate results, so your GHG results are more relevant in the TK'Blue Gallery.
By calculing, for each TK'Blue fleet, the GHG index corresponding (thus of level 3) and combinig it with your TK'Blue fleet, you can automate the transmission of GHG information to your client.
When your client will import his flow mentioning your fleet, his GHG emissions will be automatically calculated, without further action on your part.
If you combine more than GHG index to your TK'Blue fleet, the default index that you have chosen will be used.
Blue File : importation and managing of documents
Red shows the documents which are not downloarded. You have to upload the document by clicking on the icon at the right of the line which describes the document.
Orange shows the expired documents or the documents which are pending verification by the ETKBA team. If it is expired, you have to update it.
Green shows the documents which are downloaded and checked by the ETKBA team.
If you still can't import your document, contact our teams
CSR Service
However, the multiplicity of transport operators and the diversity of organisations (VSBs, SMEs, large groups) do not facilitate this approach. TK'Blue has therefore developed the TK'CSR Service, which makes it possible to use it as part of a CSR commitment and the implementation of a Key Performance Indicator dedicated to transport. The TK'CSR Service follows the recommendations of the Referential on the Corporate Social Responsibility (CSR) in Logistics, published on 28 September 2018 by the Directorate General for Infrastructure, Transport and the Sea (DGITM).
The TK'Blue Gallery
"Whole region" takes into account only the carriers/freight forwarders operating in the entire region, with no particular geographical limit.
Select "---" is equivalent to ask indifferently the carriers/freight forwarders operating in any area(s) of the country.
As a result, "whole region" is selective, whereas "---" is not.
C2E Service
Le dispositif des certificats d'économie d'énergie (C2E) constitue l'un des principaux
instruments de la politique de maîtrise de la demande énergétique.
Le dispositif des C2E, créé en 2006 repose sur une obligation de réalisation
d'économies d'énergie imposée par les pouvoirs publics aux vendeurs d'énergie.
Ceux-ci doivent ainsi promouvoir activement l'efficacité énergétique auprès des
consommateurs d'énergie : professionnels (industriels, distributeurs, prestataire
de services, etc.), ménages ou collectivité territoriales.
Le 1er janvier 2018, le dispositif est entrée dans sa 4ème période
d'obligation pour une durée de 3 ans.
Are eligible all companies (including transporters and transport operators) carrying out
energy-saving operations through improvements in equipment and ressources.
Pour réaliser une nouvelle déclaration C2E, il suffit de cliquer sur le bouton « Ajouter » et
de répondre au questionnaire
Une fois votre déclaration réalisée, vous avez la possibilité de la télécharger
en cliquant sur « Aperçu » situé en bas de page.
Une fois le questionnaire complété et la simulation réalisée, il suffit de cliquer sur le bouton
"Envoyer" situé en bas de page. Il est aussi possible d'envoyer la déclaration depuis la liste des
déclarations en cliquant sur l'icône représentant une enveloppe.
Attention, une fois envoyée, votre déclaration ne peut plus être mise à jour.
Une fois votre déclaration envoyée, il n’est plus possible de la modifier.
Pour actualiser une déclaration non-envoyée (modifier) il faut :
- - Cliquer sur l’icône représentant un crayon depuis la liste des déclarations C2E.
Le résumé de la déclaration s’affiche - - Cliquer sur le bouton « Modifier » situé en bas de page. Il vous sera alors possible de
modifier chaque réponse au questionnaire.
En cliquant sur « Envoyer », votre déclaration sera transmise à notre partenaire GEO PLC,
opérateur majeur de la transition énergétique. GEO PLC prendra ainsi contact avec vous et
vous permettra de finaliser sereinement votre demande d’obtention de C2E.
GEO PLC saisit, contrôle, gère et archive les dossiers des partenaires (transporteurs).
Il joue un rôle de conseil et de suivi afin d’assister les prestataires tout au long de la démarche.
TK'Blue se dégage de toute responsabilité suite à la mise en relation du transporteur
avec GEO PLC
Other Questions
- Tax ID number belonging to another Member: an account has already been created for your company. We recommend that you check internally to ask this person for an ID to log in to this account.
- Incorrect ID format for the selected ID type and country: the entry you made is not in the expected format. For example, for a VAT number, you must enter your VAT number in the form: FR999999999999999 (2 letters for the country + 11 digits)
Matches settings
Carriers setting
Origins/Destinations setting
Regular Operations Setting
First of all you have to allocate a column to operation codes in File Format settings.
Whenever this operation code will be recognized, missing flow data could be completed by information preselected.
In order to incorporate information, you just have to go in the rubric "Matches settings" and to click on "add a match" in the box "Regular operations".
Then you just have to fill in operation code and information you want to display when reading this operation code.
Make sure to set a regular operation with as many legs as desired. The field "Suffix, Ref, RefAgr" must be used to differentiate the legs of a same flow by a suitable suffix. For each leg, default information can be specified in the regular operation's fields. The information is replaced when it is missing in the flow.
Customers setting
Field by field matches setting
No. A logical dependancy will be created between two columns for values located by the initial field.
For instance, if one of your carriers always have the same origin, you can create a logical dependency which will automatically associate this origin to him every time his carrier identifier will be recognized.
But they can be similar, in order to correct an error.
Flows import
File format settings
Go to "My data flows", "File format settings".
then click on "Add" in the box "My settings" under the drop-down list.
Give a title to this setting then click on "Add".
Finally click on "Update" in "Mandatory and optional columns positionning".
Then you can choose the column number assigned to each flow characteristic.
At a time of a flow importation (in "New flows import"), go in the drop-down list of the box "My settings".
It is now possible to choose the setting created beforehead.
By clicking on "manage", you can return in the setting to modify it.
Althouhg there are units by default, no one is imposed.
They are alterable in "File format settings" in the box "units/date format", by clicking on "modify" on the right.
There is also un box "custom units" in the tab "My data flows" / "Matches settings".
Ref corresponds to a single identifier code for each transport operation. Every flow line of a file imported on the platform has to have a single reference.
RefLeg represents a mutual reference to several operations which are performed by the same vehicle on a same leg. RefLeg corresponds to a transport service. All transport operations which have the same RefLeg have to be performed with the same mode and fleet, on the same date, have the same distance but varying weights.
RefAgr represents a mutual reference to several legs of a multi-legs operation (with the same mode or multimodal). Transport operations which have the same agregated reference have to have the same weight but not necessarily the same date, distance or mode.
RefGood represents a mutual reference to several operations which concern a same good so a same client. RefGood corresponds to a transport service as defined by the client. All transport operations which have the same RefGood have to have the same weight but varying distances, dates, carriers, modes and fleets.
Ref |
Poids |
Distance |
RefAgr |
RefLeg |
RefGood |
RefA1 |
TA |
D1 |
RefAgr1 |
RefLeg1 |
RefA |
RefA2 |
TA |
D2 |
RefAgr1 |
RefLeg2 |
RefA |
RefA3 |
TA |
D3 |
RefAgr1 |
RefLeg3 |
RefA |
RefB1 |
TB |
D1 |
RefAgr2 |
RefLeg1 |
RefB |
RefB2 |
TB |
D2 |
RefAgr2 |
RefLeg2 |
RefB |
RefB3 |
TB |
D3 |
RefAgr2 |
RefLeg3 |
RefB |
RefC1 |
TC |
D1 |
RefAgr2 |
RefLeg1 |
RefC |
RefC2 |
TC |
D2 |
RefAgr2 |
RefLeg2 |
RefC |
RefC3 |
TC |
D3 |
RefAgr2 |
RefLeg3 |
RefC |
RefLeg |
Distance |
Poids |
RefGood |
Poids |
Distance |
|
RefLeg1 |
D1 |
TA+TB+TC |
RefA |
TA |
D1+D2+D3 |
|
RefLeg2 |
D2 |
TA+TB+TC |
RefB |
TB |
D1+D2+D4 |
|
RefLeg3 |
D3 |
TA |
RefC |
TC |
D1+D2+D4 |
|
RefLeg4 |
D4 |
TB+TC |
Advanced settings are strictly for the use of the TK'Blue team.
They enable the use of more advanced functions to import your files without any action from you.
New flows import
Go to the page "My data flows" > "Flows history".
Go to the page "My data flows" > "Flows history"
It is possible to delete them one by one by clicking on the red cross to the right of the row describing the flow.
It is also possible to delete all flows of a same importation (selected in the drop-down list) by clicking on "Delete" in the tab "Data imported on".
Ref corresponds to a unique identifier of flow.
RefAgr represents a mutual reference to several legs of a multi-leg operation (regardless of the number of modals).
RefLeg represents a mutual reference to several operations which are carried out in the same vehicle or the sane leg.
RefGood represents a mutual reference to several operations which concern a unique merchandise thus a unique customer.
For more information, please see the FAQ of the page "file format settings" of the tab "my data flows"
Managing tools
Rating perimeter
Summary
You can choose to view your management tools only for some of your flows. In order to do that, you have to:
1. Go to the page "Flows history" and use the different filters in order to select the flows that you want.
2. Go to a "Analysis" page of the "Management" menu and select "Last selection from history" from the Analysis extent.
It is mathematically impossible. An example is shown below:
Flow 1: Weight 10T and Distance 100km : TK = 1000 (100*10)
Flow 2: Weight 40T and Distance 30km : TK = 1200 (40*30)
Total: Weight 50T and Distance 130km
- The incorrect calculation of the total TK would be to multiply the total weight with the total distance : 50T * 130km = 6500
- The correct calculation of the total TK is the addition of the TK from the Flow 1 and the Flow 2 : 1000 + 1200 = 2200
The TK'T performance must be calculated for each flow and then added. The formula is simple : TK'T performance = TK * Carrier's TK'T index
It is important to notice that the TK'T index may change from one flow to another, because a carrier can have several TK'T indexes, at least :
- one per mode on which it acts,
- one per category of means of transport (if it uses a truck > 32 tons, 16-32tones, etc.)
- etc.
Emissions have to be calculated for each flow, and added afterwards. The formula is easy:
GHG emissions = TK * Carrier's GHG index
It is important to notice that the GHG index can change from one flow to another, because a carrier can have several GHG indexes. At least for:
- one per mode on which it acts,
- one per level of GHG emissions,
- etc.
If you did not fill in RefLeg field, this result is the sum of distances of all your flows.
If you did import files with a RefLeg colum, the number of kilometers by mode is equal to sum of distances of the different RefLeg of your flows.
In other words, if two transport operations have the same RefLeg, then their distance will only be counted once in the total of kilometers.
If you did not fill in RefGood fiield, this result is the sum of tonnages of all your flows.
If you did import files with a RefGood column, the number of tons by mode is equal to sum of tons of the different RefGood of your flows.
In other words, if two transport operations have the same RefGood, then their tonnage will only be counted once in the total of tons.
The main difference between the two types of analysis lies in number of transport operations, distances and tonnages calculation.
In analysis per leg, it is considered that goods carried by a same means of transport, at the same date, for a same journey, but separated into several flows in the data file belong to a single transport operation. Thus it will be admited that :
Number of transport operations = 1 and not Number of transport operations = Number of flows in your file.
Distance run is equal for each flow and consequently only counted once.
Weight carried = Sum of weights of each flow.
In analysis per goods, it is considered that the same goods carried on several legs belong to a single transport operation. Thus t will be admited that :
Number of transport operations = 1 and not Number of transport operations = Number of flows in your file.
Distance run = Sum of distances of each flow.
Weight carried is equal for every flow and therefore only counted once.
Logistical analysis
The logistics optimization indicator in tonnage is the ratio of the total carried TK by the sum of the performed distance, that is to say the average carried tonnage weighted by the performed distances. It is aggregated per legs, then, the tonnages and distances present in the calculation are related to legs.
The more this indicator is high, the more efficient the supply chain is.
The logistics optimization indicator in distance is the ratio of the total carried TK by the sum of the carried tonnage, that is to say the average performed distance weighted by the carried tonnages. It is aggregated per goods, then, the tonnages and distances present in the calculation are related to goods.
The more this indicator is low, the more efficient the supply chain is.
The grey figures have no physical meaning in the case in question.
But these figures could have a real physical meaning in other cases.
For example, in the analysis of tonnage per leg, you cannot sum the figures in the column "average tonnage" of all the modes, unless all the flows of each good use only one mode. In this case, the figure will not be grey.
TK'Blue analysis
TK'CO2 analysis
The total considers all imported flows in every modality. There may be more frequently used modes than others in terms of tonne.kilomètres, which explains the difference.
Then, it is the number of tonne-kilometers which has to to be taken into account and not the percentages indicated next.
The total which appears takes into account all the imported flows, regardless their level.
Some levels are more used than others in terms of TK. It explains the differennce.
It is the number of TK travelled which is important, not the percentages alongside.
Societal cost analysis
There are different tabs under the Data summary table in the section "View per externality". There is a tab for each negative externality.
Carriers' analysis
You just have to click on "kgCO2e Emission".
You can sort the emissions in descending or ascending order by clicking on it.
It is possible to display the results per fleet. In order to do that, you have to click on "Details per fleet" on the top right of the results chart. It is also possible to display the results for one mode only by selecting the wanted mode in the scrollable list "Mode".
Custom analysis
You have to do a Consolidating research beforehand.
It is then possible to make a research per indicators.
By choosing TKM, it is possible to see the TKM and the GHG emission in gCO2e/t.km of each result of the Consolidating research.
By choosing OT, it is possible to see the OT and the GHG emission in gCO2e//OT of each result of the Consolidating research.
Warehouse GHG emissions
GHG reports
The programming of the automatic sending of a GHG report is done in 2 steps:
- In matches settings, make sure to setup your clients with the followed information: Tax identification number, last name and first name, email and company name
For more information, please read the FAQ dedicated to the client settings in the tab My data flows > Matches settings - In the table List of recipients of my GHG reports, click on the clock to access to the programming. Then, inform the requested information.
To visualize the consolidating of your CO2 emissions by client but without sending them CO2 reports, you have 2 options:
- You can visualize a summary thanks to the management tools (My management > Custom analysis)
- You can export an Excel file with your consolidated flows according to the determined criteria (My data flows > Flows history – Click on the "Export" button).
If you are sending your GHG report for the first time, only the flows associated with the selected sending frequency will be sent.
Then, if you choose a monthly sending, only the flows of the previous month will be sent. If you choose a biannual sending, only the flows of the last 6 months will be sent.
If you want more transport operations, you export them from the My flows > Flows history tab by clicking on the "Export" button.
Consistency checks
The consistency checks allow you to dectect the flows which have anormal values.
Example : none of your flows may be with a weight over 4T, you can create a consistency check which indicates that the accepted weight must not exceed 4T. This tool will allow you to export an Excel file with every flow with a weight over 4T.
If necessary, as the file of your flows corrected, you can import it again.
You can check your flows consistency on:
- Weight
- Distance
- GHG - TK'T coherency
- Specificty - fleet coherency in case of reefer transport.
The GHG - TK'T coherency category allows to detect the inconsistency between your carriers' TK'Blue declarations and your carriers' GHG declarations.
Indeed, to compare the 2 declarations of each of your carriers allows to get closer to the Climate Change externality cost (calculated thanks to the TK'Blue declaration) and get closer of the GHG emissions costs (calculated thanks to the GHG declaration).
The flows are consistency when the GHG/TK’T ratio is between 0,75 and 1,25.
This consistency check allows to detect the flows which:
• The TK'Blue fleet is not composed of reefer vehicles whereas the flow is declared as a reefer flows.
• The TK'Blue fleet is composed of reefer vehicles whereas the flows is not declared as a reefer flows.
It is possible to analyze several consistency checks simultaneously.
When you create several consistency checks (as many as you want), checkboxes appear on the left of every line.
To create a report which takes into acount the appropriate consistency checks, you just have to select them by ticking the relevant box.
This report will collect all the results.
Flows history
In the section "search", you have to choose the tab "Ref" from the pulldown menu and tap the character between two "%". For example, if you want to filter the flows which contain the letter "F" in their reference, you have to tap "%F%".
It allows to add a selection criterion. For example, if you want to filter the results which have the letter F and whose origin is Paris, you have to choose the tab "Ref", type %F% and click on the icon "+" et then choose the tab "Origin" and type Paris.
The button "calculate" is used to recalculate the TK'T performance and the GHG emissions after a modification in the flow of a carrier or a change in the settings
The reference is a unique identifier of flow.
The RefAgr is a reference shared by several legs of a multisegment operation (of one or more modes of transport)
The RefLeg is a reference shared by several operations which are effected on the same vehicle or a same leg.
The RefGood is a reference shared by several operations which concern a same good, thus a same client.
For more information, please see the FAQ in "file format settings" of the tab "my data flows".
Just watch the incorrect entries thanks to the filter "Only displaying".
Then, click on the yellow triangle on the right of the line.
It is possible to delete them one by one by clicking on the red mark on the right of the line which describes the transport operation.
It is also possible to delete all flows of a same importation (selected in the drop-down) by clicking on « delete » in the « Data imported on » section.